Membership Coordinator

From Ace Monster Toys Wiki

Need to add the role description from this one approved by the board.

Responsibilities

Member Onboarding

  • Includes: automated functions and communications on the website and in house systems

Manage Membership Accounts (website)

  • Key activation and replacement

Member Services

  • Answers requests for general assisance

Member Mediation; Dealing with problem members

  • Processes to be developed

Dismemberment of members

  • Below duties only for provisional members only until bylaws are revised:
    • Develops process for dismemberment for all membership types
    • Sets criteria for dismemberment

Managing lockers/extra services

Drive vistion and goals

  • Based decisions on and communicate  the mission, vision and values
  • Promote volunteerism
  • Promote volunteerism as solutions to challenges

Setting Culture

  • Based decisions on and communicate  the mission, vision and values
  • Promote volunteerism
  • Promote volunteerism as solutions to challenges

Ensure Compliance

  • All the compliance related to membership, including materials and processes
  • Responsible for doing basic critical thinking in this area including some research and consultation with other officers.


Billing Notification

  • Responsible communicating with members about their bills at the direction of the Treasurer