AMT Hosts

From Ace Monster Toys Wiki

AMT Hosts are folks who have stepped up to either host events or be general house hosts. 

House Hosts

House host are people that help on a day to day basis. They collaborate in a slack group @amt-hosts new members can ping @amt-hosts to make arrangements to pick up keys. 

Responding on Slack

Pick up inquiries to let new members in to pick up keys that is easy for you.

Answering the phone

  • Let new members in to pick up keys
    Script
    Host: Hello, Ace Monster Toys
    Caller: Hi I am here to pick up a key
    Host: Great, I'll buzz you in... come to suite 214, right up the stairs (press 9 on the phone keypad and wait for the click before hanging up)
  • Let in guest hosts (example: Taylor from Autodesk)
    Script
    Host: Hello, Ace Monster Toys
    Caller: Hi I am here to [Do the thing]
    Host: Great, I'll buzz you in... [direct them to the place the event is and let the AMT sponsor know]
  • Direct spur of the moment visitor to the Thrusday Tour
    Script
    Host: Hello, Ace Monster Toys
    Caller: Hi I am here to see the space
    Scenario 1 - Thrusday Night from 6:30 on.
    Host: Great, I'll buzz you in. Please come to Suite #113 . (press 9 on the phone keypad and wait for the click before hanging up)
    Scenario 2 - Not Thursday + They made an appointment
    Host: Have you made an appointment with someone?
    Caller: Yes, I am here for [name]
    Host: Great, I'll buzz you in. Please come to Suite #113 . (press 9 on the phone keypad and wait for the click before hanging up)
    Scenario 3 - Not thursday, no appointment
    Host: Have you made an appointment with someone?
    Caller: No
    Host: Our public hours are on Thrusday's at 7pm. Please come back then for a tour